Support

EstimateTrail support

EstimateTrail requires no account. For help, email feedback@omuuz.com. Do not attach sensitive repair documents unless they are necessary and you have removed personal details.

Import a document

Create or open a case, choose Add Document, then scan with the camera or import a PDF, JPEG, PNG, or HEIC file. You can also share a supported file to the EstimateTrail Inbox and finish organizing it in the main app.

Purchase and access

EstimateTrail is a one-time US$7.99 paid download in the United States. Every feature is included after download; there are no in-app purchases or subscriptions. Apple manages App Store purchases and redownloads.

Where are my records?

Records remain in the app’s protected local storage and are excluded from the app’s cloud backup path. Uninstalling the app can remove records that you did not separately export.

What should I include in a support email?

Include your iPhone/iPad model, iOS version, EstimateTrail version and build, the action you attempted, and the exact on-screen error. Avoid sending names, VINs, addresses, payment details, or full repair files unless specifically needed.